Support

A person at DAIA reviews access, billing, privacy, accessibility, and product questions.

Effective October 6, 2026

Contact us

Email support@boostbydaia.com. Include the email used with Boost and, for a business account, the organization name. Never send passwords, payment card numbers, AI conversations, private client information, or confidential work files.

Not happy with Boost?

We’ll give you your money back, whether you bought it for yourself or your company. There’s no fixed deadline and no explanation required. Email us with the purchase email or company name. Read our money-back promise.

What to expect

We prioritize locked accounts, invalid learner invitations or personal access links, duplicate charges, security concerns, and accessibility barriers. Business-hours response targets and any organization-specific support terms are confirmed during purchase or onboarding.

Useful details

For technical issues, include the page address, approximate time, browser and device, and a screenshot that does not contain sensitive information. For payment or refund requests, include the purchase date and Boost payment reference if you have them.